PRIVACY POLICY
1. Data Collection
As part of reservation management, we collect personal information such as:
- full name
- email address
- phone number
- identification documents (passport or ID)
- payment information
- stay-related information
2. Use of Data
- Collected data is used to:
- manage reservations and stays
- communicate with guests
- ensure safety of occupants and property
- comply with legal obligations
- improve our services
3. Data Sharing
Information may be shared only with:
- the property owner
- management and maintenance staff
- local authorities if required by law
- booking platforms (e.g., Airbnb)
We do not sell or share data for commercial purposes.
4. Data Security
We implement reasonable security measures to protect personal data against unauthorized access, loss, or disclosure.
5. Data Retention
Data is kept only for the time necessary to manage the stay and comply with legal obligations.
6. Guest Rights
Guests may request:
- access to their data
- correction of their data
- deletion of their data (when legally applicable)
7. Cookies
Our platforms may use cookies to improve user experience.
8. Acceptance
Any reservation implies acceptance of this Privacy Policy.